# Privacy Policy
**Last updated: January 2026**

Bite Campus Eats LLC (“Bite,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile application, or services (collectively, the “Services”).

---

### 1. Information We Collect
We collect information necessary to operate a campus-based food ordering and pickup service.

**Information You Provide:**
* Name
* Email address
* Phone number
* Order details (restaurant, items, pickup time)
* Payment-related information (processed by third parties)

**Information Collected Automatically:**
* Device and browser type
* IP address
* Basic usage and interaction data
* Cookies or similar technologies to improve functionality

> **Note:** We do not store full credit card numbers or sensitive payment credentials.

### 2. Payments
Payments are processed securely by third-party payment providers:
* **Stripe** (currently used for card payments)
* **GeoSwift** (to be added later for WeChat Pay and other international payment methods)

Bite does not directly collect or store your full payment information. Payment providers handle all sensitive financial data in accordance with their own privacy and security policies.

### 3. How We Use Information
We use your information to:
* Process and fulfill food orders
* Coordinate campus pickup and delivery logistics
* Communicate order confirmations, updates, and service notices
* Provide customer support
* Improve our platform, menus, and user experience
* Prevent fraud and misuse
* Comply with legal, tax, and regulatory obligations

### 4. Sharing of Information
We share information only as necessary to operate the service:
* **Partner Restaurants:** Order details only
* **Delivery or pickup staff:** Limited information needed to complete handoff
* **Payment processors:** To complete transactions
* **Service providers:** Hosting, analytics, email, and operational tools

**We do not sell personal information** and do not share data for advertising resale purposes.

### 5. Campus Pickup & Group Orders
Bite operates a group-order, campus-based pickup model. By placing an order, you acknowledge that:
* Pickup may occur at designated campus locations
* Orders may be prepared and fulfilled in batches
* Pickup verification codes or confirmations may be required

### 6. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

### 7. Data Retention
We retain personal information only for as long as necessary to fulfill orders, maintain records for accounting and compliance, and resolve disputes.

### 8. Children’s Privacy
Bite’s Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

### 9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Services constitutes acceptance of the updated policy.

### 10. Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us at:
* **Email:** info.bitecu@gmail.com
* **Address:** Bite Campus Eats LLC, New York, NY, USA

### 11. Acceptance
By using Bite’s Services or placing an order, you acknowledge that you have read and agree to this Privacy Policy.